Licence Conditions and Codes of Practice (LCCP) Training

1. Introduction 

1.1. Welcome 

1.2. Learning Objectives 

1.3. Background 

2. Background 

2.1. Getting to know the LCCP 

2.2. Understanding the licence conditions 

2.3. Understanding the codes of practice provisions 

3. Operating Licence Conditions 

3.1. Introduction 

3.2. Key changes 

3.3. Key changes to the LCCP in 2024 

3.4. Recent changes 

3.5. Protection of customer funds 

3.6. Payment 

3.7. General ‘fair and open’ provisions 

3.8. Display of licensed status 

3.9. Information requirements 

3.10. Gambling software and host licences 

3.11. Anti-money laundering 

3.12. Responsible placement of digital adverts 

4. Code of practice provisions 

4.1. Latest changes 

4.2. Cooperation with the commission 

4.3. Protection of children and other vulnerable persons – combating problem gambling 

4.4. Protection of children and other vulnerable persons – access to gambling by children

and young persons 

4.5. Gambling management tools and responsible gambling management information 

4.6. Customer interaction 

4.7. Self-exclusion 

4.8. Complaints and disputes 

4.9. Financial requirements – Anti-money laundering 

4.10. Marketing – Compliance with advertising codes 

4.11. Advertisements or marketing communications should not:

4.12. Gaming machines in gambling premises 

4.13. Gambling management tools – remote technical standards 

4.14. Betting integrity 

5. Personal Licence Conditions 

5.1. Types of personal licences 

5.2. Personal functional licences 

5.3. Personal management licences 

5.4. Personal licences – key event reporting 

6. Enforcement 

7. Conclusion 

8. Test your understanding